We have very Simple to understand terms, please note these terms: Client refers to you. The words "We", "Us" refers to UG UNLOCKED company. The word items refer to the orders you make

1. A deposit of 50% must be paid by client before we make any purchase.

2. Client must collect items within 7 Days from the time they are delivered. If Client needs more time to pay for delivered items, Client must inform us in writting, storage charges of $1 per day will apply for any items not collected 7 days of delivery.

3. Delivery dates are estimates and can not be gauranteed due to many factors such as bad weather and customs delay

4. Client should be aware of what they instruct us to buy. If we buy anything and then larter client realizes that there is a mistake, we can not be liable for any mistakes made by client. If its our mistake then we are fully liable and we shall correct it at our expense. Most common mistake examples are wrong sizes of shoes, rings etc.. this is because sometimes Client is not sure of their size.

5. We do not offer technical support, for technical support client should contact the manufuctures of the items

6. Returns and warranties. Some US sellers give one year warranty. In this case warranty only works within USA. If Client has problems with any item that is under warranty, the Client has to pay for return shipping costsof the item back to USA. We can help you with the return and work on the warranty Issues and then send the item back to you the Client for a small fee to cover shipping costs

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Reviews
Dr. Okullo
2018-06-15, 16:28
I have used Ugunlocked for now 3 years and they have be magnificent. Special thanks go to the team in USA and in Uganda for the good work in assisting...
IVAN MUJABI
2018-05-04, 09:49
Ug Unlocked at first i got scared of using you guys but you are legit. Words can neither qualify nor quantify how helpful your guidance and advice ha...
Talha Masood
2018-03-31, 19:55
Very cooperative people very flexible prices and completely reliable. Have been buying with them for some time and very very happy and satisfied with ...
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