We have very Simple to understand terms, please note these terms: Client refers to you. The words "We", "Us" refers to UG UNLOCKED company. The word items refer to the orders you make

1. A deposit of 50% must be paid by client before we make any purchase.

2. Client must collect items within 7 Days from the time they are delivered. If Client needs more time to pay for delivered items, Client must inform us in writting, storage charges of $1 per day will apply for any items not collected 7 days of delivery.

3. Delivery dates are estimates and can not be gauranteed due to many factors such as bad weather and customs delay

4. Client should be aware of what they instruct us to buy. If we buy anything and then larter client realizes that there is a mistake, we can not be liable for any mistakes made by client. If its our mistake then we are fully liable and we shall correct it at our expense. Most common mistake examples are wrong sizes of shoes, rings etc.. this is because sometimes Client is not sure of their size.

5. We do not offer technical support, for technical support client should contact the manufuctures of the items

6. Returns and warranties. Some US sellers give one year warranty. In this case warranty only works within USA. If Client has problems with any item that is under warranty, the Client has to pay for return shipping costsof the item back to USA. We can help you with the return and work on the warranty Issues and then send the item back to you the Client for a small fee to cover shipping costs

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Reviews
josh
2016-05-10, 16:41
apt delivery in said time bound ,hope for wider scope and revised shipping charges
Gerald Rutaro
2016-12-22, 19:24
Your the best at this.excellent staff.love you guys
Lawrence Byamukama
2016-02-12, 20:20
Great prices, original products, wonderful customer care and after sale services.
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